Pizzeria Luigi

STATUS...
  • Tue–Thu 5:00–9:45 pm | Fri–Sun 12:00–9:45 pm
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Terms & Conditions

1. Scope

These General Terms and Conditions (T&C) apply to all deliveries from Casertas Pizza GmbH | Pizzeria Luigi (Gesellschaft mit beschränkter Haftung – GmbH) to the consumer. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity.

Contractual Partner

The purchase contract is concluded with:

Casertas Pizza GmbH | Pizzeria Luigi Gesellschaft mit beschränkter Haftung (GmbH)

  • Represented by: Ana Martins De Oliveira

  • Address: Dotzheimer Straße 53, 65197 Wiesbaden, Germany

  • Commercial Register: District Court (Amtsgericht) Wiesbaden

  • Registration Number: HRB 32742

2. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. By clicking the confirmation button “Buy / Place order with obligation to pay,” you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order. Please note that you are required to provide a valid email address during the ordering process.

3. Prices & Packaging

The prices listed at the time of the order shall apply. These are final prices and already include the statutory German value-added tax (VAT). For items that are on special offer at the time of purchase or for which a voucher has been redeemed, the reduced price is included in the final order total. Packaging becomes the property of the customer upon receipt.

4. Payment

We generally offer the following payment methods: Credit Card, PayPal, and Cash on collection. We reserve the right to restrict payment methods for specific orders.

  • Credit Card: Your card is charged during the dispatch process or immediately for customized orders.

  • PayPal: You pay directly via your PayPal account; dispatch occurs once authorization is confirmed.

  • Cash on collection: You pay the invoice amount in cash when picking up your order.

Please note that we only accept payments from accounts within the European Union (EU). Any costs associated with a money transaction are to be borne by you.

5. Vouchers and Codes

No vouchers or codes have been selected for this scope.

6. Cancellation Policy

Exclusion of the Right of Withdrawal According to § 312g para. 2 no. 1 BGB, the right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiration date would be exceeded. Since the food offered by Casertas Pizza GmbH | Pizzeria Luigi (such as pizza, pasta, salads, etc.) is freshly prepared and highly perishable, the cancellation of the order and the return of the delivered food are excluded. Once the order has been placed and preparation has begun, the contract is binding.

7. Voluntary Right of Return

We do not offer a voluntary right of return.

8. Delivery and Delivery Time

Delivery will be made to the address specified by the customer. The delivery address specified in the order confirmation is decisive. Deliveries are generally only possible within our specified delivery area in Germany. Stated delivery times are non-binding guidelines. If delivery is not possible for reasons for which the customer is responsible (e.g., incorrect address or absence), the customer shall bear the resulting costs; there is no claim for free redelivery of perishable food. For self-collection, the customer is asked to pick up the order punctually to ensure food quality.

9. Shipping Costs

For deliveries by Casertas Pizza GmbH | Pizzeria Luigi, delivery costs range between €2.00 and €4.50. The exact amount will be clearly displayed during the checkout process before the binding order is submitted. No shipping costs apply for collection at the restaurant.

10. Retention of Title

The goods remain the property of Casertas Pizza GmbH | Pizzeria Luigi (GmbH) until full payment has been received.

11. Liability

We have unlimited liability for intent, gross negligence, and according to the Product Liability Act. In cases of slight negligence, we are generally only liable for injury to life, body, and health, or for the breach of essential contractual obligations (cardinal obligations). Liability for the breach of an essential contractual obligation is limited to the compensation typical for foreseeable damage that we had to expect at the time the contract was concluded. This limitation of liability also applies in favor of our vicarious agents.

Effective Date: Tuesday, January 27, 2026 – 6:27 PM

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